Frequently asked questions
How do I sign in or create an account?
Public signals are available without signing in. To sync account features, open Account in the app and use email and password registration or Sign in with Apple where available.
Can I reset my password in the app?
A self-service password reset flow is not currently listed in the app source. If you cannot access an email/password account, contact support from the email address tied to your account and we’ll help with the next step.
How does Watchlist sync work?
Public users can keep a small Watchlist on the device. Signed-in users can sync Watchlist symbols with their account, and Pro-level users have a higher synced Watchlist limit. Signing out keeps local symbols on the device.
Why am I not receiving alerts?
Alerts are opt-in from Account and require sign-in, notification permission, an active device token, and selected alert preferences. If notifications are blocked, turn them back on in system settings. Quiet hours may also pause push delivery while in-app updates continue.
How do I make a privacy or data request?
Signed-in users can use Account > Privacy & Data in the app for privacy request flows. You can also email privacy@signalsalpha.com for access, correction, deletion, or privacy questions.
What should I know about plans and ads?
Public and Member tiers may see restrained ads when ads are enabled. Pro, VIP, and Admin tiers are intended to be ad-free. Paid Pro access is planned around Apple subscriptions and server-side entitlement sync.
Need more help?
For account access, app behavior, alerts, privacy requests, or any technical issue, email us and we’ll do our best to help as quickly as possible.